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An interior design firm catering to residential and hospitality clients in metro cities.
While creative delivery was consistent, internal systems were unstructured, client acquisition was unplanned, and brand communication lacked depth across touchpoints.
We ran a holistic business audit—from org structure to sales flows. The focus was on defining processes, roles, and repeatable systems to prepare them for scale.
Solutions Implemented:
- Defined service categories and delivery frameworks
- Designed branding assets and revised digital presence
- Implemented client journey maps and pitch formats
- Introduced team roles and accountability checkpoints
The business now functions with greater clarity, discipline, and purpose. New projects are onboarded faster, and internal teams work with aligned expectations.
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