Privacy Policy

Effective Date: 01-Jan-2026

Last Updated: 27-Jul-2026

UTCONS, operated by UT Consultants ("UTCONS", "we", "us" or "our"), respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you:

  • Visit or interact with www.utcons.com
  • Submit an enquiry or contact form
  • Communicate with us through email, telephone, WhatsApp, social media or other channels
  • Engage us for consulting, branding, marketing, design, website development, technology, artificial intelligence, automation or related services
  • Apply for employment, internships or collaboration opportunities
  • Otherwise interact with UTCONS

UTCONS currently offers services across strategy, growth consulting, branding, creative design, website development, digital promotions and Agentic AI solutions.

The website publicly lists:

Email: reach@utcons.com

Phone: +91 74992 60490

Location: Pune, India

1. Personal Data We Collect

Depending on the nature of your interaction with us, we may collect the following categories of information.

1.1 Contact and Identification Information

This may include:

  • Name
  • Email address
  • Telephone or mobile number
  • WhatsApp number
  • Company name
  • Designation
  • Business address
  • Social media profile or professional profile information

1.2 Enquiry and Communication Information

We may collect:

  • Information submitted through contact forms
  • Details of your business requirements
  • Project briefs and proposals
  • Email, WhatsApp and telephone communications
  • Meeting notes
  • Feedback, testimonials and survey responses
  • Records of support or service-related requests

1.3 Client and Project Information

When you engage UTCONS, we may receive or process:

  • Business and organisational information
  • Brand guidelines, logos, photographs, videos and other creative assets
  • Website content, product information and marketing material
  • Customer or audience information provided for an authorised project
  • Access credentials or permissions for websites, advertising accounts, analytics platforms, social media pages, CRM systems or other digital platforms
  • Project files, reports, strategies, dashboards and deliverables
  • Any other information required to perform the agreed services

You should provide personal data belonging to another person only when you are authorised to do so.

1.4 Billing and Transaction Information

We may collect:

  • Billing name and address
  • GST details
  • PAN or other tax-related details, where required
  • Invoices and payment status
  • Bank transaction references
  • Contractual and accounting records

Payments may be processed through banks or third-party payment service providers. We do not ordinarily store complete debit card, credit card, UPI PIN or internet-banking credentials.

1.5 Technical and Website Usage Information

When you visit our website, certain information may be collected automatically, including:

  • Internet Protocol (IP) address
  • Browser type and version
  • Device type and operating system
  • Approximate location derived from the IP address
  • Pages visited and time spent on the website
  • Referral source
  • Date and time of access
  • Website interaction and conversion information
  • Cookie identifiers and similar technical information

1.6 Recruitment Information

When you apply for employment or an internship, we may collect:

  • Resume or curriculum vitae
  • Educational and employment history
  • Contact information
  • Portfolio and work samples
  • Interview records
  • Compensation expectations
  • References
  • Other information voluntarily submitted during the recruitment process

We do not request sensitive information unless it is necessary for a lawful and specified purpose.

2. How We Collect Personal Data

We may collect information:

  • Directly from you
  • Through our website forms
  • Through email, telephone, WhatsApp, meetings or social media
  • Through contracts, proposals, invoices and project documentation
  • Automatically through cookies and analytics technologies
  • From your employer or organisation
  • From publicly available professional or business sources
  • Through referral partners, vendors or service providers
  • From platforms on which you have authorised us to work

3. How We Use Personal Data

We may process personal data for the following purposes:

  • Responding to enquiries and requests
  • Understanding your business requirements
  • Preparing proposals, quotations and agreements
  • Providing and managing our services
  • Developing websites, campaigns, designs, content, software, automation and AI-enabled solutions
  • Managing client relationships and project communications
  • Operating and improving our website
  • Providing customer support
  • Processing payments, invoices and taxation records
  • Maintaining internal business and project records
  • Conducting analytics, research and service improvement
  • Sending service communications and project updates
  • Sending marketing communications where you have consented or where otherwise permitted by law
  • Protecting our systems, website, employees, clients and business interests
  • Preventing fraud, misuse, unauthorised access and security incidents
  • Recruiting employees, interns, consultants and contractors
  • Complying with applicable laws, regulations, legal proceedings and government requests
  • Establishing, exercising or defending legal claims

We process personal data only for lawful and specified purposes and seek consent where required under applicable law.

4. Consent and Withdrawal

Where processing is based on your consent, you may withdraw that consent by contacting us using the details stated in this Privacy Policy.

Withdrawal of consent will not affect processing already completed lawfully. However, we may be unable to provide certain services where the relevant information is necessary to perform those services.

Marketing consent may be withdrawn by:

  • Using an unsubscribe option provided in the communication
  • Replying with an opt-out request
  • Contacting us at reach@utcons.com

Transactional, contractual and service-related communications may continue where necessary.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts and similar technologies to:

  • Enable essential website functionality
  • Remember user preferences
  • Understand website traffic and performance
  • Analyse visitor interactions
  • Improve website content and usability
  • Measure marketing campaign performance
  • Prevent fraud or security threats

Cookies may be set by UTCONS or by third-party tools such as website-hosting providers, analytics platforms, embedded media services or advertising platforms.

You may manage or block cookies through your browser settings. Disabling essential cookies may affect certain website functions.

Where legally required, non-essential cookies will be used only after obtaining the appropriate consent.

6. Marketing Communications

We may send information about our services, insights, events, offers or business updates where:

  • You have requested such information
  • You have consented to receive communications
  • You are an existing client or business contact and the communication is relevant to the relationship
  • The communication is otherwise permitted under applicable law

We do not send unsolicited bulk communications in violation of applicable law.

7. Disclosure of Personal Data

We may disclose personal data to carefully selected parties where reasonably necessary, including:

  • Employees, consultants and authorised team members
  • Cloud hosting and data-storage providers
  • Website development and maintenance providers
  • Email, CRM and communication platforms
  • Analytics and digital-marketing service providers
  • Payment processors, banks and accounting platforms
  • Professional advisers, including lawyers, auditors and accountants
  • Subcontractors or implementation partners engaged for a project
  • Government departments, courts, regulators or law-enforcement authorities
  • A successor entity in connection with a merger, restructuring, acquisition or transfer of business

Such parties are expected to process the information only for the authorised purpose and to maintain appropriate confidentiality and security.

We do not sell or rent personal data to third parties for their independent commercial use.

8. Client Data and Data Processed on Behalf of Clients

During certain engagements, UTCONS may process personal data on behalf of a client, including information relating to the client's customers, employees, users, prospects or business contacts.

In such circumstances:

  • The client ordinarily determines the purpose and means of processing
  • UTCONS processes the information according to the client's lawful instructions and the applicable contract
  • The client is responsible for providing necessary notices and obtaining required consents
  • UTCONS will use the information only for performing the agreed services
  • Requests relating to such data may need to be submitted directly to the relevant client

Where appropriate, data-processing obligations may be documented separately in the service agreement or a data-processing addendum.

9. Artificial Intelligence and Automated Tools

UTCONS may use artificial intelligence-assisted tools in connection with research, content creation, design, software development, workflow automation, analysis or service delivery.

Where such tools are used, we endeavour to:

  • Limit the information shared to what is reasonably necessary
  • Avoid using confidential or personal data where anonymised or non-personal information is sufficient
  • Use tools and providers subject to appropriate contractual or technical safeguards
  • Review AI-generated output before relying on it for material client deliverables
  • Comply with contractual confidentiality requirements and applicable law

Clients should not provide highly sensitive, confidential or regulated personal data for AI processing unless this has been expressly agreed upon and appropriate safeguards have been established.

10. International Data Transfers

Some service providers used by UTCONS may operate servers or infrastructure outside India. Consequently, personal data may be processed or stored in countries other than India.

Where personal data is transferred internationally, we will take reasonable steps to ensure that:

  • The transfer is permitted under applicable law
  • The recipient maintains appropriate data protection and security standards
  • Contractual or organisational safeguards are implemented where necessary
  • Any restrictions or requirements notified by the Government of India are followed

11. Data Retention

We retain personal data only for as long as reasonably necessary to:

  • Fulfil the purpose for which it was collected
  • Perform contractual obligations
  • Maintain business, accounting and project records
  • Resolve disputes
  • Enforce agreements
  • Comply with tax, legal and regulatory obligations
  • Protect against fraud and security incidents

Retention periods may vary depending on the nature of the information and the applicable legal requirements.

When information is no longer required, we may securely delete, anonymise or archive it in accordance with our internal practices and applicable law.

12. Data Security

We implement reasonable administrative, technical, operational and physical safeguards appropriate to the nature of the information we process. These may include:

  • Access controls
  • Password and authentication measures
  • Secure cloud storage systems
  • Restricted access to client information
  • Confidentiality obligations
  • Device and software security
  • Backup and recovery processes
  • Vendor assessments
  • Periodic review of security practices

However, no website, internet transmission or electronic storage system is completely secure.

Although we take reasonable precautions to protect personal data, we cannot guarantee absolute security against every unauthorised attempt, cyberattack or system failure.

13. Personal Data Breaches

Where we become aware of a personal data breach, we will assess the nature and potential impact of the incident and take appropriate steps to:

  • Contain the incident
  • Investigate the cause
  • Remediate the issue
  • Reduce any potential impact

Where required by applicable law or contractual obligations, we will notify affected individuals, clients, regulators or other competent authorities.

14. Your Rights

Subject to applicable law and relevant exemptions, you may request to:

  • Obtain information about the personal data we process
  • Access your personal data
  • Correct inaccurate or misleading information
  • Complete incomplete information
  • Update outdated information
  • Request deletion or erasure of information that is no longer required
  • Withdraw previously provided consent
  • Opt out of marketing communications
  • Raise a grievance regarding the processing of personal data
  • Nominate another individual to exercise applicable rights in the event of death or incapacity, where such a right applies

To protect your information, we may verify your identity before acting on a request.

We may refuse or limit a request where permitted or required under applicable law.

15. Grievance Redressal

Questions, complaints or requests concerning personal data may be addressed to:

Grievance Officer: Udayan Trivedi

Designation: Founder & CEO

Organisation: UT Consultants / UTCONS

Email: reach@utcons.com

Telephone: +91 74992 60490

Address: Pashan, Panchawati, Pune, Maharashtra, India

Working Hours: Mon - Sat, 10 AM - 7 PM

We will acknowledge and address grievances within the period prescribed under applicable law.

16. Children's Privacy

UTCONS provides business and professional services and does not knowingly offer its services directly to children.

Individuals below 18 years of age should not submit personal data through our website without the involvement and consent of a parent or lawful guardian.

Where we discover that personal data of a child has been collected without appropriate authorisation, we will take reasonable steps to delete it, unless retention is required by law.

17. Third-Party Websites and Platforms

Our website or communications may contain links to third-party websites, social media platforms, payment services or applications.

UTCONS does not control the privacy or security practices of such third parties.

Your interaction with those services is governed by their respective terms and privacy policies.

You should review those policies before providing personal data.

18. Confidentiality of Access Credentials

Where clients provide account access, passwords, API keys or administrative permissions for project execution:

  • Access will be limited to authorised personnel.
  • Credentials will be used only for the agreed purpose.
  • Clients should use role-based access or temporary credentials wherever possible.
  • Clients remain responsible for revoking access after project completion.
  • UTCONS may request that credentials be changed following completion or termination of an engagement.

Clients should not transmit passwords or confidential credentials through unsecured communication channels.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our services or business operations
  • Website functionality
  • Technology or security practices
  • Third-party service providers
  • Legal and regulatory requirements

The revised version will be posted on this page with an updated "Last Updated" date.

Material changes may also be communicated through email, website notifications or other appropriate means.

20. Governing Law and Jurisdiction

This Privacy Policy will be governed by the laws of India.

Subject to applicable statutory rights and regulatory jurisdiction, disputes relating to this Privacy Policy will be subject to the jurisdiction of the competent courts in Pune, Maharashtra, India.

21. Contact Us

For questions regarding this Privacy Policy or UTCONS's handling of personal data, contact:

UTCONS / UT Consultants

Pune, Maharashtra, India

Email: reach@utcons.com

Telephone: +91 74992 60490

Website: www.utcons.com